Eden Earth Privacy Policy :Last Updated: January 21, 2025

This Privacy Policy explains how Eden Earth (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website and services (the “Service”). It also outlines your privacy rights and how the law protects you.

By using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Service.

1. Information We Collect

Personal Data:

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Address (including postal code, city, and state/province)

  • Usage Data (e.g., IP address, browser type, time spent on pages)

Usage Data:

Automatically collected information includes:

  • Device type (e.g., mobile or desktop)

  • Browser details

  • IP address

  • Interaction details (e.g., time and pages visited)

Data from Social Media Services:

If you log in via Google, Facebook, or Instagram, we may access information tied to those accounts, such as your name, email, and profile picture, based on your permissions.

2. How We Use Your Data

We process your data to:

  • Provide and improve our Service.

  • Manage user accounts.

  • Fulfill contractual obligations (e.g., process orders).

  • Communicate with you (e.g., updates, offers, customer support).

  • Comply with legal obligations.

  • Prevent fraud and enhance security.

  • Improve marketing and user experience through analytics.

3. Sharing Your Information

We may share your data:

With Service Providers:

  • To support our operations, such as analytics, payment processing, or customer support.

In Business Transactions:

  • If the company is merged or sold.

With Affiliates:

  • Entities under common control with Eden Earth.

With Your Consent:

  • For specific purposes with your explicit permission.

To Comply with Laws:

  • When required by legal or regulatory authorities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, including:

  • Necessary Cookies: For core functionality, such as logging in.

  • Preference Cookies: To remember settings like language.

  • Analytics Cookies: To analyze traffic and usage patterns.

You can control cookie preferences through your browser settings. Disabling cookies may affect functionality.

For users in the EU, we display a cookie consent banner in compliance with GDPR.

5. Data Retention

We retain your data only as long as necessary for:

  • Providing the Service.

  • Complying with legal obligations.

  • Resolving disputes.

  • Improving our Service through analytics.

Specific retention periods:

  • Account Data: Retained until account deletion.

  • Transaction Data: Retained for 7 years for tax compliance.

6. Your Privacy Rights

General Rights (Global):

You have the right to:

  • Access and update your personal data.

  • Request data deletion (subject to legal retention requirements).

  • Opt-out of marketing communications.

Rights Under GDPR (EU/UK):

  • Right to Access: Obtain a copy of your personal data.

  • Right to Rectification: Correct incomplete or inaccurate data.

  • Right to Erasure: Request deletion of your data.

  • Right to Restrict Processing: Limit how your data is used.

  • Right to Data Portability: Transfer your data to another service provider.

  • Right to Object: Withdraw consent for certain types of processing.

Rights Under CCPA (California):

  • Right to Know: Request details about personal data collected and shared.

  • Right to Delete: Request deletion of your data.

  • Right to Opt-Out: Decline the sale of personal data.

To exercise these rights, contact us at edenearthltd@gmail.com.

7. Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards, such as standard contractual clauses, to protect your data in compliance with GDPR and other regulations.

8. Data Security

We employ reasonable technical and organizational measures to secure your data. These include encryption, regular security audits, and restricted access to sensitive information. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute protection.

9. Children’s Privacy

Our Service is not intended for individuals under 13 years of age. If we learn we’ve collected data from a child without parental consent, we will delete it. We comply with COPPA requirements.

10. Third-Party Links

Our Service may include links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Policy Updates

We may revise this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date. Material changes will be communicated via email or a prominent notice on our Service.

12. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

Email: edenearthltd@gmail.com

Your privacy matters to us. Thank you for visiting Eden Earth.